Privacy Policy
Introduction
ENGAI Limited is committed to protecting the privacy and personal data of its users. This Privacy Policy explains how ENGAI collects, uses, stores, and protects information when users access the platform and its AI-powered services.
Information We Collect
ENGAI collects information provided by users, including names, contact details, company profiles, professional qualifications, project documents, proposals, and payment-related information. We may also collect technical and usage data to operate, secure, and improve the platform.
How We Use Your Information
ENGAI uses collected information to manage accounts, provide AI-powered services, process subscriptions and payments, facilitate business opportunities, improve platform performance, and provide customer support. Personal data is processed only for legitimate business purposes and in accordance with applicable laws.
Data Sharing & Disclosure
ENGAI may share necessary data with authorized service providers, including AI, hosting, and payment providers, to deliver its services. User information may also be shared with other platform users when required for authorized business interactions. ENGAI does not sell personal data and discloses information only as permitted or required by applicable law.
Data Security & Protection
ENGAI implements appropriate technical and organizational measures to protect user data against unauthorized access, loss, misuse, or disclosure. Access to confidential business information, project documents, and proposals is restricted to authorized parties. However, no digital system can guarantee absolute security.
Data Retention & Deletion
ENGAI retains personal and business data only as long as necessary to provide its services, fulfill contractual obligations, or comply with legal requirements. Users may request the deletion of their personal data, subject to applicable legal and operational retention requirements.
User Privacy Rights
Users may request access to, correction, or deletion of their personal data, and withdraw consent where applicable, subject to legal requirements. ENGAI will process such requests in accordance with applicable data protection laws.
Cookies & Tracking Technologies
ENGAI may use cookies and similar technologies to maintain user sessions, enhance security, analyze platform usage, and improve user experience. Users can manage optional cookies through available consent settings or browser preferences, subject to applicable laws.
International Data Transfers
ENGAI may process or store user data in countries outside the user's country of residence through authorized cloud, AI, and technology providers. Such transfers are subject to applicable data protection laws and appropriate safeguards to protect personal and confidential information.
AI Data Processing & Confidentiality
ENGAI processes uploaded project documents, proposals, and related information through AI-powered tools to deliver its services. Such data is treated as confidential and shared only with authorized service providers as necessary for processing. Customer data will not be used to train AI models without appropriate authorization.
Changes to Privacy Policy
ENGAI may update this Privacy Policy to reflect changes in its services, technology, or legal requirements. Users will be notified of significant changes through the platform or email. The updated policy will take effect on the date specified in the notice.
Contact & Privacy Inquiries
For questions, concerns, or requests regarding this Privacy Policy or the handling of personal data, users may contact ENGAI Limited through the official contact channels provided on the platform. ENGAI will review and respond to privacy-related inquiries in accordance with applicable laws.